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Privacy Policy

Last Updated: December 10, 2025

At DepthWise, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, password, and user type (investor/founder)
  • Profile Information: Company details, investment portfolio data, and preferences
  • Content: Updates, messages, notes, and files you upload to the platform
  • Payment Information: Billing details processed securely through our payment processor
  • Communications: Information when you contact us for support or inquiries

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and interaction patterns
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies: We use cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send transaction notifications
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share information
  • Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, payment processing)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights and safety
  • Between Users: Portfolio companies share information with their investors, and vice versa, as part of the platform functionality

4. Data Security

We implement industry-standard security measures to protect your information:

  • Data encryption in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation on how we process your data

To exercise these rights, please contact us at hello@depthwise.io.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you close your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

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